Sentric – Support Forum & Knowledge Base

Support focused theme with Knowledge Base and FAQ sections. Forum is run using the powerful bbPress plugin, added with additional functions that ease managing support requests from your customers.

Support Topic Status

Support Forum features marking forum threads as.

• Resolved
• Pending
• Not a Support topic
• Unresolved
• Assign to a staff

Support status are marked in forum listings as well as prominently displayed alongside topic title.

Changing and marking support status to topics are easily done by support staff without the need to reply. This prevent unnecessary postings.